Terms of Use

These Terms of Use form a binding legal agreement between you and Maid2Hire and its operators, affiliates, successors, and assigns, referred to in these Terms as "Maid2Hire," "we," "us," or "our." By accessing or using our website, dashboard, SMS screening services, interview scheduling workflows, communications, integrations, or related services, you agree to these Terms.

If you use the Services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity. In that case, "you" and "your" refer to that entity and its authorized users.

If you do not agree to these Terms, you may not access or use the Services. These Terms apply except to the extent you and Maid2Hire have entered into a separate written agreement that expressly supersedes them.

Maid2Hire provides software and related services that help businesses screen job applicants by SMS, review candidate information in a dashboard, communicate with candidates, and schedule qualified candidates for interviews, trial days, or other hiring steps.

We may modify, suspend, discontinue, or limit any part of the Services at any time, subject to any separate written agreement then in effect.

You are responsible for all activity under your account, credentials, dashboard, phone numbers, messaging channels, integrations, and authorized users. You must keep login credentials confidential and promptly notify us of any unauthorized use or security concern.

You must provide accurate, current, and complete information when using the Services and must keep your business, contact, billing, calendar, and configuration information up to date.

You may authorize employees, contractors, or other representatives to use the Services only if they comply with these Terms. You are responsible for their acts and omissions.

You are solely responsible for your hiring process, job postings, candidate communications, employment decisions, legal notices, applicant consents, compensation practices, interview decisions, final hiring decisions, and compliance with laws that apply to your business.

The Services are tools to support your workflow. They do not replace human judgment, legal review, individualized candidate assessment, or your obligation to comply with applicable law.

The Services may send and receive text messages with job applicants and candidates. Message frequency may vary based on candidate activity, screening configuration, follow-ups, scheduling, confirmations, reminders, and support needs. Message and data rates may apply.

You are responsible for ensuring that candidates have received any required disclosures and have provided any required consent before you use the Services to communicate with them. Candidate-initiated text-to-apply flows may include consent language, opt-out instructions, and support keywords, but you remain responsible for the recruiting channels and notices you control.

Candidates may opt out of SMS communications by replying STOP or another supported opt-out keyword. Candidates may request support by replying HELP where supported. You may not attempt to bypass opt-outs or use the Services to send messages that violate applicable law, carrier rules, or platform policies.

The Services may use artificial intelligence, automation, language models, extraction tools, scoring tools, or similar technologies to generate questions, classify messages, extract answers, summarize conversations, identify follow-up needs, assist with scheduling, and organize candidate information.

AI-generated or automated output may be incomplete, inaccurate, delayed, biased, or unsuitable for a particular use. You are responsible for reviewing outputs before relying on them and for making all final decisions about candidates.

You may not use the Services as the sole basis for decisions that produce legal or similarly significant effects for a candidate where human review or additional legal safeguards are required. You should maintain appropriate review processes for employment-related decisions.

We may suspend or terminate access if we believe your use violates these Terms, creates risk, harms candidates or third parties, violates carrier or provider rules, or could expose us or others to liability.

If you purchase paid Services, you agree to pay all applicable fees, messaging charges, subscription charges, usage charges, setup fees, overage fees, taxes, and other amounts described in an order form, checkout page, invoice, proposal, or other written agreement.

Fees are non-refundable except as required by law or expressly stated in a separate written agreement. We may change fees for future billing periods by giving notice through the Services, by email, or by another reasonable method.

You are responsible for taxes, duties, and similar governmental assessments other than taxes based on our net income.

You retain ownership of job postings, business information, candidate communications, configuration data, notes, files, calendar information, and other content you or your candidates provide through the Services, subject to the rights granted in these Terms.

You grant Maid2Hire a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, modify, analyze, and use Customer Content as necessary to provide, secure, maintain, support, improve, and develop the Services, comply with law, and enforce these Terms.

You represent that you have all rights, permissions, and lawful bases necessary for us to process Customer Content as described in these Terms and our Privacy Policy.

Each party may receive non-public information from the other party that a reasonable person would understand to be confidential. The receiving party will use confidential information only to perform or exercise rights under these Terms and will protect it using reasonable care.

Confidential information does not include information that is publicly available through no fault of the receiving party, independently developed without use of confidential information, lawfully received from a third party without confidentiality obligations, or approved for release in writing.

A party may disclose confidential information if required by law, subpoena, court order, or governmental request, provided that it gives notice when legally permitted and cooperates with reasonable protective measures.

Maid2Hire and its licensors own all rights, title, and interest in and to the Services, including software, workflows, interfaces, designs, trademarks, documentation, prompts, models, know-how, templates, and other technology, excluding Customer Content.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes. No rights are granted except as expressly stated.

If you provide feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation.

The Services may interoperate with third-party services such as SMS providers, calendar providers, hosting providers, AI providers, analytics providers, database providers, mapping providers, payment processors, and other tools. Your use of third-party services may be governed by separate terms and privacy policies.

We are not responsible for third-party services, outages, changes, data practices, fees, or failures. You authorize us to exchange information with third-party services as necessary to provide the Services.

Our Privacy Policy explains how we collect, use, disclose, and protect information. By using the Services, you acknowledge our Privacy Policy.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information processed through the Services. No system is perfectly secure, and we do not guarantee that unauthorized access, loss, disclosure, or misuse will never occur.

You are responsible for configuring your account, users, devices, integrations, and candidate communications in a secure and lawful manner.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, AND THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT THE SERVICES WILL ENSURE LEGAL COMPLIANCE, PRODUCE ANY PARTICULAR HIRING OUTCOME, IDENTIFY ALL QUALIFIED CANDIDATES, PREVENT ALL UNSUITABLE CANDIDATES, OR OPERATE WITHOUT COMMUNICATION, CARRIER, CALENDAR, AI, OR PROVIDER FAILURES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAID2HIRE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, EMPLOYMENT CLAIMS, CANDIDATE CLAIMS, OR REPUTATIONAL HARM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO MAID2HIRE FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED U.S. DOLLARS IF NO AMOUNTS WERE PAID.

Some jurisdictions do not allow certain limitations. In those jurisdictions, liability is limited to the maximum extent permitted by law.

You will defend, indemnify, and hold harmless Maid2Hire and its affiliates, officers, directors, employees, contractors, service providers, and agents from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your Customer Content, job postings, candidate communications, hiring decisions, employment practices, use of the Services, violation of these Terms, violation of law, or infringement of third-party rights.

You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms, fail to pay amounts due, create risk for candidates or third parties, violate provider or carrier rules, or use the Services in a way that may cause harm or legal liability.

Upon termination, your right to use the Services ends. Sections that by their nature should survive will survive, including payment obligations, confidentiality, intellectual property, disclaimers, limitations of liability, indemnification, dispute terms, and provisions relating to Customer Content and data retention.

These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-law rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in California for disputes not subject to a separate written dispute resolution agreement.

Before filing a claim, each party will make a good-faith effort to resolve the dispute by written notice and informal discussions for at least thirty days, unless emergency relief is needed.

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to provide notice, such as posting the updated Terms, updating the effective date, emailing account contacts, or providing notice through the Services.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

Questions about these Terms may be sent to qinti.cleaning@gmail.com. Please include your name, company, contact information, and a clear description of your request.